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CUSTOMER SUPPORT

Welcome to Abide By Agape's customer support! Here, we are dedicated to providing you with the best service possible. We are committed to addressing any questions or concerns you may have. Feel free to reach out to us for any assistance you need. We are always here to help.

Washing Instructions:

  1. Turn Inside Out: Before washing, turn your hoodie, shirt, or sweatpants inside out to help protect the fabric and preserve the print or embroidery.

  2. Cold Water Wash: Wash your garments in cold water (30°C / 86°F) to help prevent shrinkage and maintain the integrity of the fabric. Hot water can cause fading and damage the fibers over time.

  3. Mild Detergent: Use a gentle, mild detergent that’s free from harsh chemicals or bleach. This will help preserve the color and softness of the material without causing any damage.

  4. Gentle Cycle: Select the delicate or gentle cycle on your washing machine to reduce wear and tear on the fabric.

  5. Avoid Fabric Softener: Fabric softeners may leave residues that can affect the feel and appearance of the fabric. It’s best to avoid using them when washing your [Brand Name] clothing.

Drying Instructions:

  1. Air Dry: For the best results, lay your hoodie, shirt, or sweatpants flat to air dry. This will prevent any shrinkage and keep the fabric’s shape intact.

  2. Avoid Tumble Drying: If you must use a dryer, use a low heat setting. High heat can damage the fabric and cause shrinkage. However, air drying is always the gentlest option.

  3. Reshape While Wet: Gently reshape your garment while it’s still damp to ensure it retains its original shape and fit.

Ironing and Steaming:

  1. Low Heat Iron: If you need to iron, set the iron to a low or medium heat setting and iron your clothing inside out. This will protect any prints, embroidery, or delicate fabric from being damaged.

  2. Steaming Option: Steaming is a great way to get rid of wrinkles without putting direct heat on the fabric. This is especially useful for keeping your clothing looking fresh without risking any damage.

RETURNS

At Abide By Agape, we want you to be fully satisfied with your purchase. If you need to make a return, please reach out to our customer support team. We will guide you through the process and ensure that your return is handled with care.

Frequently asked questions
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